Field worker safety for engineers on the move
Field engineers spend their day at other people’s premises: homes, plant rooms, rooftops and roadside cabinets. SafetyEvo lets your service desk see that each engineer is safe, job by job.
The risks your people face
Customer premises
Unfamiliar sites and occasionally hostile customers.
Driving
Long distances and late returns.
Technical hazards
Electrical, gas and mechanical work alone.
Common challenges
How SafetyEvo helps
A timer per job
Set a check-in timer at the start of each visit, with the job address as the note.
SOS with location
The desk sees exactly where the engineer is.
Live map
See everyone on shift, with battery and last contact.
Silent phone alerts
If an engineer’s phone goes quiet, the desk is asked to call.
A difficult customer visit
- An engineer arrives at a domestic boiler repair and sets a 60 minute timer with the address.
- The customer becomes aggressive. The engineer leaves, and in the van enters their duress PIN when the customer follows them out and demands they cancel.
- The screen shows cancelled; the desk sees a duress alert, follows its procedure and does not mention the alert when calling.
An illustrative scenario. Names and times are not from a real incident.
What you gain
- Safety cover that follows the job
- Fewer calls from the desk to check on people
- Records for each visit where something went wrong
Frequently asked questions
Can engineers use the app while driving?
The app is designed to be used before and after driving, not during. Location sharing works in the background with the phone in a cradle or pocket.
See SafetyEvo for field engineers.
Book a demo and we will walk through a real alert for your kind of work.