When nobody in the office is awake, a trained operator still is
SafetyEvo is built to send every alert to a UK alarm receiving centre as well as to your own people. The monitoring centre’s operators can take the alert at any hour, and their name appears on the timeline like anyone else’s.
The monitored plan is planned as a separate plan and is not yet available. We will announce our monitoring partner before launch. Register your interest to hear first.
The problem we are solving
Nights and weekends
Small teams cannot always have someone awake to take an alert at 3am.
Contracts that require monitoring
Some clients and insurers ask for professional monitoring of lone workers.
What we are planning
- 1
Alert goes to both
The alert goes to your escalation ladder and the monitoring centre at the same moment.
- 2
First to answer owns it
Whoever acknowledges first, your manager or an operator, becomes the named owner, and the ladder stops.
- 3
Updates both ways
Notes from the operator land on the incident timeline. When your side closes it, the centre is told.
- 4
Never lost
If the link to the centre is slow or down, SafetyEvo keeps retrying while your own ladder carries on.
Why it matters
- Cover around the clock. Professional operators alongside your own team.
- One record. Everything the centre does is on the same timeline and reports as your own team’s actions.
Where teams use it
Register your interest
Tell us a little about your team. We will keep you updated and invite you to try it early. We will not use your details for anything else.
Related
Frequently asked questions
Which monitoring centre will it use?
We will announce our UK monitoring partner before the plan launches.
Will the police attend?
We do not promise police attendance. Any police response is decided by the police and depends on the monitoring centre’s arrangements.
Is it BS 8484 certified?
Not yet. We will only say so once the whole service, including the monitoring centre, has been certified.